Effective October 5, 2023
Dedicated Office. Entitles the Member to have and use a private full-time office with 24/7 access, and except where specifically excluded, Intelligent Assistant services. In addition, Member will have reasonable use of IO common areas within the Intelligent Office suite. Member may only use the office and auxiliary areas of the suite for general office use in the conduct of the Member’s business.
Professional Workspace Plan. Provides the Member access to OnDemand office space and meeting rooms at the discounted Member rate.
Facilities Only. Members are entitled to use the OnDemand offices and conference rooms in the Suite at discounted hourly rates (subject to availability. Reservations can be made in person, via email, via phone or via the web portal. Members may also use the location address as a business address for routine business matters. IO may accept packages and serve as a drop-off and pickup location for the Member’s business. (Additional fees may apply.) Member may not use the mailing address for registered agent purposes.
Mailing Address. Allows the Member to use the location address as a business address for routine business matters. IO may accept packages and serve as a drop-off and pickup location for the Member’s business. (Additional fees may apply.) Member may not use the mailing address for registered agent purposes.
Business Identity. Includes the Facilities Only services and allows the Member the following:
Phone Answering Services. Entitles the Member to receive phone calls and/or faxes to an Intelligent Office (IO) dedicated business telephone number and to have Intelligent Office Assistants answer those phone calls in the company or business name, in the manner designated by the Member. IO will answer all incoming phone calls, unless otherwise mutually agreed, during normal business hours. Unless otherwise noted, normal business hours are Monday – Friday from 8:30 am to 5:00 PM, excluding federally recognized holidays as follows: New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day.
IO will answer and direct calls in a mutually agreed upon manner to fit the Member’s business needs. Member acknowledges that due to the imperfect nature of verbal, written and electronic communications, IO shall not be responsible for damages, direct or consequential, which may result from the failure of IO to furnish any Service, including, but not limited to, the Service of conveying messages, communications and other utility or Services required under this Membership Agreement or agreed to by IO.
The Member expressly agrees to waive, and agrees not to make any claim for damages, direct or consequential, arising out of any failure to furnish any utility, Service or facility, any error or omission with respect thereto, or any delay or interruption of the same.
Intelligent Voice® Business Phone Services. As a stand-alone product or an extension of a phone answering service, Intelligent Voice® allows businesses to utilize their business phone number for direct inbound and outbound calling and texting.