Smarter Office Blog

It's easier (and cheaper) to retain existing customers than it is to attract new customers. 

A successful business needs satisfied customers, preferably ones who stick around for a long time. Customer retention isn’t easy in the digital age, though. Your clients and customers search for solutions online, and your business needs to grab their attention in an increasingly crowded marketplace.

Last time, we explained the ins and outs of recording the perfect voicemail greeting for your business. That post shared the essential elements that every professional voicemail greeting needs, plus three simple scripts you can use to record a greeting for your own business.

Virtual office spaces are a great tool for growing businesses. They provide the same services and amenities of a traditional office space, like furnished private offices and essential office equipment, but with far more flexibility. 

There are tons of ways for business owners to achieve more effective time management, but these four tips and tricks go beyond simple time management hacks.

Answering the phone is important, but getting interrupted by unexpected calls is a surefire way to make your productivity plummet — and here’s why.

Networking is a vital part of any small business growth strategy, but showing up at networking events and connecting with people on LinkedIn isn’t enough.