(First Canadian Place), ON

100 King Street West Suite 5700
Toronto, ON M5X 1C7

Kuo Securities Law Professional Corporation

I have been a tenant of Intelligent Office - First Canadian Place since 2009 and I commend your staff’s excellent services in the last 10 years.

Circumstances concerning my law practice have now required me to move on to a more permanent office to work alongside firms that share synergy with my practice.

I’d like to take this opportunity to thank you and your staff for the outstanding services in the last 10 years.

I have many fond memories of the FCP Intelligent Office and will continue to make referrals without hesitation.

Charlie Kuo

Torrens Realty

“Thanks again for the quality service and value”

Andy Kondos - President, Broker of Record

ProMatura Group

"We will back for sure. The staff are wonderful and truly provide a great service!"

Bobby Towery, President

Toronto Financial District BIA

“We’ve had a great experience using the Intelligent Office space in First Canadian Place over the past three years. As a small team that needs to be centrally located, the space is perfect for us. We use some offices permanently, but can scale up for larger meetings. The staff have always been fantastic with our requests, we find the office environment very friendly, and it’s great to build relationships with the diverse group of professionals who work here.”
–Tim Kocur, Communications Manager, Toronto Financial District BIA

The Oakes Group

“The Intelligent Office team have continually offered their support above and beyond in dealing with potential and current clients. They take the initiative to deal with situations to bring success to me and my clients."
–Beth Oakes, Managing Partner

OceanaGold Corporation

"The Intelligent Office staff are top-notch – helpful and courteous. It was an easy decision for me to have select Intelligent Office and 15 months later, I can say with certainty that I made the right decision. Intelligent Office was the right provider to meet the needs of our business. I would recommend Intelligent Office to anyone looking for a permanent office or a virtual office."
–Sam Pazuki, Investor Relations Manager, OceanaGold Corporation

Kerry Gearin

“It helps so much to be able to use the amount of admin you need, some daily, some on an "as-you-go basis". To name a few - tasks as simple as a client dropping off materials or staff making photocopies while you speak with your client make a huge difference in how you practice. You don't have to do everything or run back and forth to an office for simple transactions. You spend more of your time on your professional tasks - for me - providing legal help.”
–Kerry Gearin, Ontario Family Lawyer

Blue Water Leadership Coaching

“Starting a business can be tough, and finding an office even harder.  I was told about Intelligent Office and signed up immediately.  I have an executive coaching practice and needed space to work and to see clients.  Intelligent office provided me with the total package and total flexibility.  I began renting the office by the hour (when I needed it) and found that over time I wanted this to be my permanent office.  I had trouble believing that I could actually have an office for my small business in the downtown core.  Intelligent office makes this possible.  The staff are extremely friendly and fantastic at what they do.  The facility is very professional and I feel very good having clients come to my office.  I am happy to say that I have signed on for the long term and love coming in to work!”
–Kathy Lockwood, Blue Water Leadership Coaching

Yormak Law

“It’s been a great experience working with Intelligent Office – First Canadian Place and after almost two years together, I am sad to have to say goodbye.

I entrusted not just one, but two of my companies to this team!  They efficiently managed all our calls and provided all manner of receptionist services for us.  Always accommodating, courteous, and professional.

Thank you to the entire team for taking such good care of us!”
–Steve Yormak, Yormak Law

Nafor Inc.

"The professionalism of the entire Intelligent Office Toronto team is amazing. It is only because they are so good, that I am able to "sneak up north" with my family. The staff is great and I am so glad I can trust them to complete the admin tasks I require & handle the frequently asked questions of callers. It really gives me great peace of mind and it is so much better than the "old days" (pre Intelligent Office) when I was so stressed about this stuff."
–Jeff Richmond, President of NAFOR, Inc.

Canadian Immigration and Investment Consulting

“They are all brilliant at answering my phone line and I really appreciate Intelligent Office’s professionalism!”
–Elizabeth Phillipson, Canadian Immigration and Investment Consulting

HR Impact

"I want to thank Intelligent Office very much for the excellent service provided to me for my new workshop. Although I have been a member for a while, I had never used the meeting rooms and equipment. I was a bit nervous but Intelligent Office did such an amazing job in terms of preparing the room and ensuring everything was perfect, including the view. My clients were very impressed with the level of professionalism, which reflected well on me and my company. The whole team provided outstanding service and I am very happy with the value provided. I look forward to doing many more years of business together and referring other business associates to your company. Thanks again!"
–Fiorella Callocchia, President of HR Impact

Law Works P.C.

"Our Intelligent Gateway phone system works very well in enabling our professionals and staff to handle all calls from a variety of remote locations. It's a very stable and reliable system and I have no hesitation in recommending it to any company with remote locations requirements.''
–Ben Hanuka, Law Works P.C.

Inner Resources

"Becoming a client of Toronto’s Intelligent Office has been rewarding and one of the best business decisions I've made. My business line is answered by an Intelligent Assistant and I consistently hear from my clients how much they appreciate the personal contact and the professionalism of my receptionist. The assistant has access to my calendars, and can screen calls, answer questions, book appointments and, if necessary, put the call through to me. When planning for a recent vacation, I was able to go away and relax knowing my phone would be answered in a professional manner and the business could be managed without me. My return to the office was just as seamless and the Intelligent Assistants had booked appointments for me. I can’t imagine running my business without the team at Intelligent Office."
–Martin Frith, Inner Resources

Quick Contractors Inc.

"Intelligent Office has been integral in assisting our business in establishing a presence in Toronto, where our largest client base resides. The professionalism of the staff and the space itself are unmatched. Even once when we set up a new permanent location we felt that the experience our current and prospective clients got when meeting at Intelligent Office was worth maintaining our location as our primary meeting space. I would recommend this service to any business looking for a first class office space."
–Trevor A. Bouchard, President & CEO of Quick Contractors Inc.

Profit Express Limited

"Profit Express Limited is a very busy company with several offices throughout Canada. We needed an additional office for Downtown Toronto and Intelligent Office has blown away our expectations with incredibly efficient services."
–Jeff Brian, Business Development Manager of Profit Express Limited

In Balance Physiotherapy

“In 2013 I started my own physiotherapy clinic. After having managed a large downtown physiotherapy clinic for many years one of the things that I knew that would be critical to my success would be professional, courteous and efficient front end customer service. As a new start-up company keeping my overhead expenses were also a big priority for me.

When I found Intelligent Office their services seemed to be ideally suited to my needs. I met with their staff and was very impressed with the professionalism of the group that I was introduced to.

Since then I have been working with Intelligent Office to provide remote reception services for my company, I have had nothing but a positive experience with them and my clients have been very satisfied with the prompt and courteous service. I have no doubt that their help has been a big part of my success in getting my new clinic off the ground and running.”
–In Balance Physiotherapy

Sandler Training

“In my business, I have multiple clients coming to see me at the office. As a small business owner it is important that I conduct business out of a professional and credible location. Since the inception of my business, Intelligent Office has most certainly been part of my evolution and growth. The Intelligent Assistants, the office space and board room space has been the right productive recipe to put myself, my clients and prospects at ease. Furthermore, the intelligent assistants are empowered to help me when I require flexibility or a change or even when I need coffee for a client who I'm meeting with. All in all, the experience has been positive. I'm a fan of this business model, I've recommended the services to others already and will continue to do so in the future.”
–Sandler Training

Sunshine Landscaping Inc.

“By outsourcing our reception duties to Intelligent Office at First Canadian Place, we have been able to focus more of our attention on the task of growing our business. The receptionists are fast and efficient when entering sales leads into our online CRM program. Customers are also seamlessly connected to our service reps in the field. Knowing that clients are dealt with on the spot rather than directed to voicemail, reassures me that each of our clients are left satisfied. Intelligent Office gives me peace of mind that calls are answered in a professional manner, and that Sunshine is represented in the best way possible.”
-Peter Van Stralen, CEO of Sunshine Landscaping Inc.

SAB Corporation

“Intelligent Office First Canadian Place membership has provided me with an upscale business identity and outstanding staff support. The IO reception service maintains a consistent and informed protocol when answering my calls and manages the call according to my availability. I can be on the road, in a meeting or on vacation and know that my clients are taken care of and staff member will reach me out of the country if necessary! As an independent consultant, I can focus on growing my business rather than the stress of managing an office and training personnel. At a minimal cost, I can conduct meetings in a professional environment, and have the IO friendly staff greet my clients and ensure a positive experience for all. I could not enjoy the peace of mind of expanding my client base efficiently without the ease of use and support I receive as member of Intelligent Office at FCP.”
–Sabrina Civitella, Software Consultant at SAB Corporation

Nov 17 2011
How Co-Working Can Save You Money

There was a time in the mid-1990s when lots of people thought the conventional office building was doomed. The commercial property bubble had popped, a recession hit and, with the advent of the Internet, many figured the downtown towers and suburban office parks might never recover. We’d all soon be working from our homes.

Like so many predictions around the Internet, it was wrong, or at least premature. Commercial office space would claw its way back. Cranes would once again crowd skylines, busily erecting new monuments to the nine-to-five.

Nearly two decades on, though, the way and the place many of us work has changed. In 2008, nearly one in five working Canadians—evenly divided between employees and the self-employed—worked from home, Statistics Canada reports. And the momentum for so-called telework is growing.

In September, the City of Calgary, which has some of the highest office rents in the country, adopted an Alternative Workplace Strategies policy encouraging employees who can to work from home. A study commissioned by the city’s economic development authority estimated that the bottom-line benefits of telecommuting for employers, employees and communities across Canada could be as high as $53 billion a year.

Yet for a growing number of untethered workers, home isn’t the answer, either. So hybrid solutions are emerging—halfway houses of the working world with names like “virtual offices” and “co-working” spaces. While their formats vary widely, the common denominator is a desk and Wi-Fi access, often available on a drop-in basis and by the hour.

In 1995, Ralph Gregory took the concept of the hosted business centre—where you lease an office or room but share reception, office machines and additional amenities with others—a step further when he founded Intelligent Office in Boulder, Colo. Instead of renting office space per se, the company focused on helping entrepreneurs work at home without compromising their privacy or corporate image. That meant providing a mailing address, phone number and live reception service and, when needed, an office or meeting room.

Today, 10,000 subscribers paying $50 a month and up can rent an office for $20 an hour at any of Intelligent Office’s 20 Canadian locations, says Brian Monteith, who bought the national franchise in 2005. For small-business people who mostly work at home or on the road, office space “is now a variable cost instead of a fixed cost. They only pay for what they use,” he says. Each of the company’s locations has 18 to 20 workstations providing a desk, Internet access and a phone that, at the touch of a four-digit code, can be “hot-desked” to show your company identity on outgoing calls.

But even a phone is more than some independent workers need or are willing to pay for in this wireless age. Still others crave the energy of working around other people and the discipline that comes with leaving the house. For them, there is now the option of co-working.

The term was coined in 2005 by Brad Neuberg, a freelance computer programmer and one of the founding members of the Spiral Muse collective in San Francisco. Similar shared workspaces, both co-operative and for-profit, sprang up in other cities, as did a Google co-working group that defined the movement’s principles as collaboration, openness, community, accessibility and sustainability.

Today, there are dozens of co-working spaces across Canada, ranging from the high-profile Hive Vancouver (where a desk costs $4 to $7 an hour) and the Centre for Social Innovation in Toronto, to Thunder Bay, Ont., Charlottetown and Prince George, B.C. Co-working sites range from coffee shops with simple lines of desks to pricey designer rooms. Most let you try before you join, so you can find out for yourself if it’s too noisy or you feel funny talking on the phone next to strangers.

“The trick with co-working is putting people at the centre,” says Susan Evans, who co-founded Seattle co-working space Office Nomads in 2007. Evans concedes co-working isn’t for everyone—“some people need a silent, serene, private space to get their work done”—but it’s an option for people who feel isolated or less productive working at home all the time.

While offering workers choices, the emergence of drop-in workspace is also sending a message to employers, says Robyn Bews, who manages Calgary Economic Development’s WorkShift program, which promotes the use of technology to reduce commuting. According to research, she notes, 30% to 50% of cubicles or offices in traditional spaces are empty at any given time. “Where are these people? They’re working in other places”—boardrooms, coffee shops, a partner’s site, wherever they can be most productive. Providing dedicated space for every employee is not only anachronistic, she says. It’s a waste.

Mar 1 2011
Canada Business Center Market Heats Up

Oct 15 2009
Profile On Intelligent Office-

Aug 3 2009
5 Questions with the Founder of Intelligent Office

Intelligent Office was founded 14 years ago in Boulder by Ralph Gregory. Now with 47 locations in major cities throughout North America, corporate offices have remained at the original Foothills and Arapahoe office. Gregory talked with the Camera about his concept and how Intelligent Office is fairing in the current economy.

Nov 1 2008
Virtual Office a Real Success.
By Entrepreneurship Expert Roger Pierce,

Brian Monteith is looking for convenience and rewards from his Visa Business card.When small businesses need presence in major centres - but can't justify the overhead - a virtual office is often the preferred workplace solution. Virtual offices are shared spaces available for temporary use, with all the amenities of a real office. With premium locations and à la carte services, Intelligent Office ( offers small businesses, consultancies, and start-ups a prime address and all the services they need - in an easy, cost-efficient, 24/7 solution.

Intelligent Office is a prestigious franchise of virtual offices with locations across North America. Brian Monteith, president of Intelligent Office in Canada, purchased one franchise in 2005, saw the success, and purchased the master rights to sell Intelligent Office franchises throughout Canada in 2006.

To promote the business, Brian advertises extensively on radio. He buys radio time with his Visa® Business Card. "It's more convenient than writing cheques. I earn points and defer the payment to the end of my card's invoice cycle. There is a huge upside to using my Visa Business card," says Brian.

Brian also uses his Visa Business Card for traditional expenses such as travel. "Because we're selling franchises across Canada I travel a lot. The card makes it easy to book hotels, travel, and entertainment." Then, when the statement arrives at the end of the month, it's used to reconcile the books. "The organization of the statement into categories like restaurants, entertainment, and travel shows me where I'm spending my money and helps with accounting."

Intelligent Office started in Boulder, Colorado in 1995. Clients can use Intelligent Office locations at over 50 locations across North America. With a complete menu of services and anytime-access to their offices, clients enjoy a complete office solution customized to their needs.

The remote reception services are particularly popular. Intelligent Office has up to 8 receptionists working at their call center at one time so that clients and their customers always get personal service. Receptionists will answer and screen a call, announce the call, and direct it anywhere in the world. If you're a home-based business, reception services give callers the appearance of a fully staffed office.

Intelligent Office helps small business avoid leases, equipment, and staff with a quality location and support at a fraction of the cost. The virtual office is an alternative to consider.
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Welcome to Intelligent Office Toronto at First Canadian Place. Located in the core of downtown Toronto. First Canadian Place (FCP) is an impressive 2.8 million sq. ft. office, banking, shopping complex, and parking. With 72-stories, the office tower has remains one of the tallest office buildings in Toronto.

As a Class AAA office complex with 3-levels of over 120 stores, restaurants, and services First Canadian Place is also considered one of Canada's premier business addresses. Also, over 16 million people visit First Canadian Place annually. The main entrance lobby features 23-foot high ceilings lit with Italian crystal chandeliers and walls clad in rare marble. The word impressive succinctly describes First Canadian Place.

Intelligent Office FCP provides a wide array of services including, but not limited to: Our exclusive Intelligent Assistant live call answering services(never a dropped call or busy signal), address / mail services, reception courtesies and private professionally decorated offices and meeting rooms. All services are customizable to suit your business needs, offering a smart, cost effective and easy way to work from home, on the road or in the comfort of your own private office. Please contact me today; It will be my pleasure to create a customized service package that suits your company’s needs!

Lisa Toste
Manager, Toronto (First Canadian Place)

Additional Intelligent Office locations near Toronto, ON