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Intelligent Office was founded 20 years ago in Boulder by Ralph Gregory. Now with 66 locations in major cities throughout North America, corporate offices have remained at the original Foothills and Arapahoe office. Gregory talked with The Camera about his concept and how Intelligent Office is fairing in the current economy.
1. Why did you start Intelligent Office and what does it do?
I became a dad and needed a better way to run a business and still have a personal life. To this day, Intelligent Office provides me all the necessary elements of a professional staff and a professional office at a fraction of the traditional cost by making it all a la carte. Use only what you need, pay for only what you use. Yes, I'm a client too, along with about 12,000 other businesses.
2. How much does it cost?
Clients set their own budget and needs. As a client, I pay about $300 a month for a full-time Intelligent assistant to handle my phone calls and all my address or mail services. But that's just me. Intelligent Office is a flexible and customized application of human and technological resources chosen by the client. Many have similar budgets, but no one has identical services.
3. How is the current economy affecting business?
In good times people look to increase profits. In difficult times they look to cut fat, and that's how most (clients) come to know of us. The unexpected bonus with Intelligent Office is both profits and reduced expenses with more quality of life. We're hitting new records every month
4. What's the hard part; your biggest challenge?
In this nanosecond span of attention culture and the commoditization of everything by the Internet, our continuing challenge is to convey the simple idea that 15 minutes of dialogue within an Intelligent Office provides usable and practical knowledge to manage your business better, whether you use Intelligent Office or not. It's a "can't lose" proposition, and I welcome anyone to take us up on it, by appointment of course.
5. What's the future of Intelligent Office?
This new way to work and live is coming with or without Intelligent Office. There is a new socioeconomic shift under way about the definition of work and an office. Intelligent Office just happened to recognize it first, and we plan to continue as the undisputed industry leader. Not too far in the future, the question will be, "Why aren't you working intelligently?" Granted, that terminology may be a bit self-serving, but, however phrased, the question will remain valid.
-- Daelena Tinnin