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Virtual services and spaces for medical service industries

Medical providers like doctors, dentists, orthodontists, chiropractors, psychologists, and others have to juggle diverse priorities in their businesses. Patient care takes precedence, but your practice must also focus on other important tasks, projects, and requirements.

Do you ever wish you had more time to focus on any of these projects?

  • Maintaining and safeguarding medical records per HIPAA HIPAA standards
  • Handling phone traffic for scheduling, rescheduling, patient questions, and more
  • Patient intake, including taking down detailed insurance information
  • Providing appointment reminders
  • Patient follow up
  • Verifying insurance information, including eligibility and pre-authorization as needed
  • Calling insurance companies to determine what is, and isn’t, covered
  • Following up on claims, including handling appeals
  • Medical coding and billing
  • Data entry, including updating and maintaining patient files
  • Ordering office supplies
  • Other duties as needed, like accounting and payroll
  • Hiring and training the staff members who will handle these tasks

We know the list above barely scratches the surface of everything your medical office needs to accomplish. All of these projects become even more difficult if you don’t have well-trained support staff.

That’s where Intelligent Office’s virtual office solutions can save the (work)day.

We're an indispensable resource for modern medical businesses. When you don’t need to hire reliable, medically-trained staff members for support it frees up time to run your practice more effectively. As a local extension of your team, our goal is to help you do better business and enhance the level of care you provide, no headaches included.

Getting the most out of virtual office services is simple and straightforward, too. All you have to do is contact Intelligent Office to learn more.

Benefits of Intelligent Office’s Approach:

Save Money. With virtual office services, you only pay for what you need, when you need it. That means your overhead stays low, your productivity skyrockets, and life gets a whole lot easier.

A One-Stop-Shop. Administrative assistance, customer support, accounting… whatever you need help with, we’ve got it covered. There’s no need to screen and hire additional employees for the specialized help you need.

Get More Headspace. Officing intelligently gives you office space (if you need it) and headspace. When you utilize an Intelligent Assistant you’ll have more time to focus on the most important business tasks on your to-do list.

Local Support & Guidance. Section-2-Item4-par

Custom Solutions. One size doesn’t fit all. The virtual office services you’ll receive are fully customized to you and your company. We learn your exact needs, match them with our resources, and help you succeed.

We make it possible to grow your business intelligently.

Whatever you need, there’s a solution for Medical Providers in any field.

Virtual Office Space Why bother with a traditional commercial office lease? Virtual office spaces are an affordable option for your professional services group.

More about Virtual Office Space

Executive Office Suites You can have a professional office experience without long-term leases, maintenance, and stress. You and your clients will be equally impressed.

More about EXECUTIVE OFFICE SUITES

Conference and Meeting Room Rentals When you need to gather a small or large group, we have the perfect, professional space for your needs.

More about EXECUTIVE OFFICE SUITES

Virtual Office Services (Administrative, Communications, Business Development Support, now On Demand) Phone answering services, administrative support, research, filing… no matter the task, there’s a reliable virtual assistant (or as we call them, Intelligent Assistants) who can help.

More about VIRTUAL offIce sERVICES

Customized Support Solutions Do you need something else that hasn’t been mentioned? All of our solutions are fully customized, so you only pay for what you use. Get in touch today and we’ll get you set up.

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Success is contagious — There’s a better way to streamline the care you provide — see how other medical providers use virtual solutions

Sometimes you need to see solutions working for others before you know they’ll work for you. Here’s how Intelligent Office has supported other businesses in the Professional Services industry in the four pillars of business, Marketing, Sales, Operations and Finance.

PROFESSIONAL SERVICES

Company Overview: A local law firm has been in business for 7 years and specializes in estate planning, probate & trust administration, real estate community association law and business planning.
Services Supporting PROFESSIONAL SERVICES :
Serviced Offices
Phone Answering
Meeting Room Rental
Results:

6,000

Calls Answered

Intelligent Office answered over 6,000 calls for the business, notarized and witnessed for several of their transactions, provided the business a professional atmosphere for their clients and a prestigious location and mailing address.The attorney has a wonderful relationship with Intelligent Office. He buys us lunch to show his gratitude, is always involved in our networking meetings, and even brings his newborn twins into the office for us to see.

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TRADE

Company Overview: Home Inspector
Services Supporting TRADE:
Virtual Assistant
Phone Answering
Results:

500+

Appointments Scheduled

With our virtual assistant services the client did not miss any calls which would cause them to lose business. They focus on the inspections and reports while Intelligent Office handled scheduling the inspections, confirmations and made outbound calls to the realtors.

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RETAIL

Company Overview: Online Retailer
Services Supporting RETAIL:
Virtual Assistant
Phone Answering
Results:

10,000+

Orders Placed

10,000+

Calls Answered

Intelligent Office services provide a real live person on the other end of the phone when people have questions about the retailer’s products and shipping process. The caller doesn’t have to leave a voicemail or go through several different prompts just to ask a question or place an order. Average call is 6 minutes.

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MEDICAL

Company Overview: Neurologist, Ophthalmologist and Optometrist
Services Supporting MEDICAL:
Virtual Assistant
Results:

17,000

Calls Answered

2000+

Appointments Scheduled

Intelligent Office is a tremendous help to this medical provider as they have many patients and few technicians to help during their visits. Intelligent Office provides scheduling assistance so they do not miss potential appointments and are able to service all the patients in the office simultaneously. We are HIPAA certified to take patients’ information pertaining to scheduling their appointments. We send notes VIA “Caretracker,” their scheduling portal, to various Doctors and technicians regarding prescription refills and patient questions. Provide directions to callers looking for the office. Answer basic questions pertaining to appointment lengths, types of insurance accepted, and pricing.

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Intelligent Office University (IOU)

Welcome to our smart business resource center. Today you learned that any business can be successful with the right support, and Intelligent Office University (IOU) is another resource that can make running your business easy and, yes, even enjoyable.

Get ready to take notes, and have a look at the blog posts, white papers, and other resources from Intelligent Office, your local business partner.

White Paper

How Mail Services and Professional Addresses Help Entrepreneurs Succeed

In today's mobile economy, digital entrepreneurs often work from varying locations. While this can help save money and increase agility, it comes with one big drawback:

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White Paper

Virtual Assistants Provide a Competitive Edge

Countless small business owners rely on remote assistants or offsite receptionists to help with critical organizational duties. While some are content to offload simple tasks to self-employed, stay-at-home support people, others demand more comprehensive services...NULL

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White Paper

Virtual Assistants & Remote Assistants: A Comparison

While the traditional virtual assistant is likely to work from home, an executive-level virtual assistant is part of a greater brick-and-mortar presence. This fundamental difference opens the door for extensive training opportunities that broaden the professional's support capabilities.

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White Paper

Overview of Virtual Offices, Executive Suites and Co-Working Spaces

Work has changed. In an age of instant communication, cloud-based applications, and workplace versatility, the era of the traditional office culture has come to an end. Providers of virtual offices, executive suites and co-working spaces have effectively liberated the nation’s work culture, adding dynamic and energizing new choices...

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White Paper

Part 1 of 4: Introducing the SBA

For entrepreneurs and small business owners, navigating the tricky terrain of creating a sound business plan, forecasting for growth and developing an operative growth strategy can be a major challenge. Fortunately, American entrepreneurs and operators have access to one of the most effective resources in the worldwide market...

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White Paper

Part 2 of 4: Starting a Small Business

Navigating the complex terrain of creating a sound business plan, forecasting for growth and developing an operative growth strategy can be a challenge for entrepreneurs and small business owners. Fortunately, American entrepreneurs have access to one of the most effective resources in the world via the Small Business Administration (SBA).
... Click to read more

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White Paper

Part 3 of 4: Managing a Small Business

Congratulations! You have gotten your small business up and running. Now what? This part of our four-part series on leveraging the Small Business Administration to help you launch and manage a small business will focus on the operational aspects of running a business. Whether you need leadership strategies, day-to-day decision making skills
... Click to read more

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White Paper

Part 4 of 4: Marketing, Sales and Contracting

Understanding marketing and sales as well as the technical complexity of our Internet-driven society gives entrepreneurs a distinct advantage over the competition. This final segment of our four-part report will take a deeper dive into the logistics and philosophy of marketing and sales and their impact on your business success.
... Click to read more

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White Paper

DIY Marketing Tools

If a business isn’t marketing, its potential customers are not finding it. Small to medium size businesses often struggle with spending hundreds of thousands of dollars on marketing. New DIY marketing tools, however, have eliminated the need to spend astronomical amounts on online and traditional marketing. These tools
... Click to read more

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White Paper

Virtual Office For Legal Professionals

Law firms (large and small) and solo legal practitioners alike can use virtual office services and spaces to run their entire legal operations or as a supplement to a home office or traditional brick-and-mortar offices. Virtual office services can be particularly useful during trial preparation
... Click to read more

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White Paper

Finance & Tax Professionals

Finance and tax professionals, whether they work solo or as part of a larger firm, can use virtual office spaces and services to stay on top of their workloads, especially during the busy tax season. Professional virtual office spaces can be particularly useful when back-to-back client meetings are necessary...

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White Paper

Traveling Entrepreneur

As business people and entrepreneurs continually strive to grow their business, doing so frequently involves traveling around the country to attend networking or tradeshow events, meeting clients and prospects on their own turf, and getting some face-time with colleagues, contractors or employees who may operate in a remote location. Preparation
... Click to read more

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White Paper

Virtual Office Eguide

Have you ever wondered why some small businesses are successful and others are not and what do these successful companies do to gain an edge over their competition? Through our years of experience
... Click to read more

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