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Intelligent Office Articles

1) Why Highly Rated Businesses on Yelp Use Intelligent Office’s Virtual Receptionists

Businesses take advantage of Intelligent Office’s virtual receptionist program to help them achieve their sales and customer service goals. These businesses include law firms, contractors, service businesses, and medical offices. Read more:

2) Alternative Office Options for Service Professionals, Independent Workers, and Small Businesses

A new survey by Intelligent Office finds that people are choosing where they want to work rather than being assigned a standard work place location. There is a culture shift taking place in which today’s worker is personalizing and customizing where they work, and they want to be flexible, mobile and independent. The strong trend towards working at home is increasing, and the International Data Corporation forecasts the U.S. home office market to grow by 5 million home-based businesses and corporate offices between 2011 and 2015. The workspace spectrum between a home office and a traditional office, however, includes various other options such as virtual office, executive office suite, and subleased space. Read more:

3) Why Companies are Bringing Offshore Call Centers Back to the US

The percentage of high-tech call centers that are offshore has decreased from 30% to 12% over the past three years, according to an “Insourcing American Jobs” forum hosted at the White House in January 2012. Read more:

Jonathan Fontan
Center Managers, Arlington