“Alex, I’ll take ‘ASSOCIATIONS’ for $100, please.”
“One thing that ALL associations have in common.”
“What is membership services?”
“Correct!”
All associations have to manage their members and field concerns of payments, dues, renewals, expiration dates and publications, no matter what cause they promote. While certainly of paramount importance, these calls can seem never ending at times. How will you ever complete any other tasks? You can with Intelligent Office of Alexandria's Virtual Reception/Intelligent Assistant Services! As long as your database is internet accessible, we can help your callers keep their memberships current, retrieve their log in information, update contact info - anything a traditional assistant would be able to do from the office, but at much less of a cost to your organization.
Although associations can have thousands upon thousands of members oftentimes these same associations are comprised of a small number of dedicated staff members or even volunteers`with specific roles and responsibilities. Many of those roles and responsibilities involve behind the scenes tasks, traveling and offsite meetings, as well as special projects and assignments. If staff members are busy juggling all of these duties, then who is available to handle the important and inevitable phone calls of members? Intelligent Office is always available! While you’re planning the arrangements for next year’s conference, allow us to handle your callers' registration and FAQs. That way, you’ll be able to stay focused on a task, cross more things off of your to-do list faster, and avoid feeling overwhelmed.
At Intelligent Office of Alexandria, we truly are an extension of your office staff and are here to assist you with providing exceptional support and customer service to your members. We have experience with other associations and have handled their member services, conference registration, and FAQs amazingly. We can even direct urgent callers to the appropriate staff member’s office line, cell or home phone number. In other words, we can reach you wherever you are. Gone are the days when you have to be in one specific place to avoid missing an important call. One thing that makes us unique is that your callers will never know that we aren’t sitting in your office. We customize each experience to your individual needs and integrate into the culture of your organization.
Efficiency is the name of the game and Intelligent Office is a major league player. Give us a call today to come in for a tour of our integrated phone software system. We promise that once you sign up with us, your only question will be why you hadn’t signed up earlier.
