Company Name and Brief Description of Product/ Services
Full Circle Lawn Care is located in Belford, NJ and specializes in landscaping and lawn care services.
In addition to the large amount of customers Full Circle Lawn Care already had, the business was expanding, and the cliental was going to multiply. When the business initially contacted us, they were looking to get everything in order for the merge. They needed a team of assistant’s to not only assist incoming calls but make outgoing calls, schedule appointments, handle/ create marketing projects, and follow billing and collections processes in order to make the transition as smooth as possible for the business and customers.
We inquired with Full Circle about the merge of the business and the processes of the business at the time. We all worked together to create ideas and business solutions that would allow the business to have little to worry about when the merge took place. We currently assist inbound and outbound calls, schedule appointments, welcome new customers by sending letters, assist in marketing materials, and billing processes.
Full Circle Lawn Care still has their hands full of “grass to grow,” but we assist them in it every day! This client never fails to let a day go by without telling us, “You’re the best.” We were able to help this client better manage the merge of the business and ultimately build relationships with current and new customers.
Intelligent Office® has made a tremendous impact on my company, Full Circle Lawn Care. I really cannot give enough positive feedback about them! They have helped me with everything from setting up appointments (which is extremely necessary due to my busy schedule) to billing (a big undertaking, to say the least). Most importantly, there is always someone to answer my clients’ calls. I deem this invaluable, as I am very concerned with the happiness of my customer. Everyone at Intelligent Office® is always pleasant to deal with and very eager to help. As noted, I am always telling them, “You’re the best” – because they truly are, and I’m so thankful for all they do. I would recommend them highly to any business looking for organization and help! – Tim Hikade - Business Owner – Full Circle Lawn Care, LLC
Company Name and Brief Description of Product/ Services
New Jersey Copy Products is located in Old Bridge, NJ and specializes in the selling and servicing of office equipment.
Upon receiving a number of complaints from customers regarding the “answering service” our client was previously utilizing, they sought change due to loss of business. The owner seemed more than displeased with the idea of utilizing a similar concept, however, we gave them comfort by reassuring that we consider ourselves a member of their team; their administrative assistants. Our client was initially looking for telephone answering services, but once aware of what we could do, we were able to provide NJC with much, much, more…
After further discussing the daily tasks the business owner of New Jersey Copy was handling, we were able to fit our services into a package that best suited the business’s needs. We now assist all incoming and outgoing calls, make weekly updates to the website, obtain payment/order information from customers, and handle all of the bookkeeping for the business.
Our client’s ultimate goal was to keep the customers happy and trust our team in helping them do it. Not only are the customers pleased that they are being assisted efficiently and personably, but the amount of compliments our client has received on their new “team” really helped them trust us to handle all of the main aspects of the business, and let them work more efficiently to grow the business further.
There are no other receptionists I’d rather have than this group of girls at Intelligent Office®. They have made a significant positive change for my business and keep my customers happy all day, every day – which is of the utmost importance to me. They assist me in all that a receptionist would and more. They call my clients and treat them with extra care and always help any way they can. I consistently receive positive feedback from customers on the professionalism and friendliness they get when calling in. Intelligent Office® is the best solution for all businesses in need of that personal touch, that extra assistance, and that warmth that all businesses should have in their administrative team. I like to keep in mind that my customers get their first impression of my business from the first experience they have when calling in. I’m more than confident in saying that I trust that Intelligent Office® always provides that first positive experience that keeps my customers coming back! Thank you for all you do ladies! – Anthony, Business Owner - NJC
My name is Kristin Ciamillo and I’m the Office Manager/ Sales Assistant at Intelligent Office® Red Bank. We have been operational for over a decade and are conveniently located right off of exit #109 on the Garden State Parkway.
Whatever your profession, whatever your situation, we will work with you offering Class A+ Business Services and Professional Office Space, remotely and/or on location at Intelligent Office® Red Bank, to customize the best solution to fit your business needs and your budget.
As the Office Manager of the Red Bank location, the Intelligent Office® Staff and I will work with you to ensure that you are satisfied and your business needs are met, with the highest level of service.
Here at Intelligent Office® Red Bank, our on-site staff of Intelligent Assistants and I, consider ourselves a part of your team and will treat every task with the importance, value, and extraordinary service level that your business deserves.
We look forward to working with you and your business!!