I want to start by thanking ‘Intelligent Office’ for a wonderful job. My office could not have survived without their help these last few months. My office has grown because of the great service you have provided. Using your ‘Intelligent Assistants’ has helped me keep my current clients happy through the great customer service they receive, but also grow our client base because all potential clients receive a live answer and are connected to an agent immediately. ‘Intelligent Office’ is one of the reasons I have achieved the JD Powers American Star Agency designation in 2009. In fact, I had to hire a new staff person to help us grow to the next level. I would like to thank ‘Intelligent Office’ for all they have done to help my agency. ~Joe Sandoval Joseph Sandoval Agency is a 5 year agency with American Family Insurance, based in Parker, Colorado. He utilized ‘Intelligent Office’ and our ‘Intelligent Assistants’ to answer and screen all of his calls, so that each client receives a live answer and great customer service.
We have hundreds of clients, but only a few agents to handle calls. Because of our ‘Intelligent Assistants’ no call goes unanswered. We have a fairly high call volume, but a couple months ago a huge hail storm moved through our area and our call volume skyrocketed. We were able to get through it smoothly because of the great help we received from Intelligent Office. They were able to direct calls to our Customer Care Center and made sure everyone was taken care of. More importantly, our clients were happy with the customer service they received from our company, which speaks volumes. ~Scott Bazz Bazz Insurance is a well established American Family Agency located in Lakewood. Intelligent Office answers and screens all calls for the four-person company. When appropriate, the call is connected to the right person at any phone number, anywhere.
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