Call Center

Whether you're looking for a call center to support your sales, order fulfillment, technical support, or CRM strategies, you can count on Intelligent Office to fulfill your needs and deliver an excellent experience for your customers. We have helped thousands of clients in North America since 1995. Our solutions are customized and personalized to your specifications as we understand that every business is different. We have worked successfully with big and small companies in diverse industries including technology, medical, construction, retail, services, legal, and real estate, small businesses, and government agencies. We are fully committed to a seamless implementation through extensive specifications gathering, design, business process engineering, orientation, documentation, and training. We want you to be 100% satisfied.

First impressions and great customer service are absolutely critical to a business. They help acquire and maintain customers so your business can become more profitable. You can rest assured that your calls will be answered live by our first-class agents because we hire only the best. Our agents go through a rigorous screening process and we select the top 1% of candidates. All our San Francisco-based agents are native speakers of English and have undergraduate degrees. They undergo continuous training so they can deliver exceptional performance for your business.

We are not a traditional call center as we focus on providing personalized and high-touch service. Our agents are able to empathize and achieve better rapport, which increases resolution and sales conversion rates. Customer satisfaction is our topmost priority.

Our robust call center capabilities include product/service inquiries, order taking, lead qualification, estimates, appointment setting, dispatching, customer support, event registration, online chat, call screening and forwarding, multi-tier contact system, message taking, custom message delivery through multiple channels, follow up calls, text messaging, faxing, and more. We can provide partial or complete outsourcing, one-time campaigns, overflow support, or part-time coverage.

We are so confident that you will be satisfied with our service that we are offering a 30-day free trial* as a risk-free guarantee! Call us today at 650-680-2000 to schedule a consultation.

*Additional terms and conditions

- Offer valid only at Intelligent Office Burligame.

- Offer valid only one time per company and for first time clients only.

- Free trial limited to 200 calls, 200 minutes, or 1 month, whichever comes first.

- Free trial expires one month after the initial orientation meeting/call.

- First monthly payment and deposit due at the end of the free trial period for continuation of service.

- Trial can be terminated at any time by either party.

- This offer will expire after a limited time and is subject to change.

- Terms and conditions are subject to change at any time.